SHIPPING

Sustainability:

We believe that sustainable business should be the bare minimum. We’ve already minimized our footprint by choosing local suppliers and small supply chains. All our shipping materials are made from recycled and fully recyclable FSC®️ Certified Papers. Thank you for being part of our continuous commitment to a greener future!

Deliveries:

Our delivery options and costs may vary per region. Please view what's currently available at checkout.

You will receive an email with tracking information once your order ships. 

Orders received before 3pm (CET) on Monday to Friday are processed and dispatched the same day. Orders received after 3pm (CET) on Monday to Friday will be processed and dispatched the next business day. Please note that orders placed on weekends will be processed and dispatched on the next business day. Dispatch times may vary during holidays.

We ship Monday to Friday excluding public holidays. HEMERYNE relies on multiple courier services to ship all our orders. Deliveries are done on business days during regular business hours, not on public holidays and weekends.

Standard Delivery Times + Costs:

Italy + Europe: 1 to 3 business days > €3,9 or Free Shipping for orders over €100.

*Next day delivery when ordered before 3pm CET.

Taxes and Duties:

The shipping cost and duties are dependent on your country of residence and is calculated in your check-out cart. Therefore, the cost above can vary based on your location. The value of the shipping cost are updated during the check-out process.

Zone EU:

All orders destined for the European Union excluding countries outside of the EU such as the United Kingdom, Norway and Switzerland, will be processed as DDP (Delivered Duty Paid). This means that our prices include all import taxes and duties, ensuring a hassle-free experience for you without any additional payments upon arrival.

Zone Non EU + Rest of the World:

We don’t currently ship to all countries. Maybe this is due to international trading agreements and/or local customs restrictions. Or we may be unable to ship certain items to your location because of market sunscreen regulations. We'll let you know if this is the case once you proceed to order. In any case, we’re always working to expand to more territories, including yours so please stay tuned for more updates here.

Our Delivery Partners:

DHL, UPS, SDA, BARTOLINI.

Our standard delivery partners depend on your country of residence. Please view which options are available during checkout. If you want to use a specific courier which is not listed as standard for your country, extra shipping costs may occur. 

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